Shipping policy

At Chavie Russell Wigs, we offer standard shipping services to ensure a seamless and convenient delivery experience for our customers. Please review the following details regarding our shipping policy:

1. Processing Time:

   • Orders are processed within 1-2 business days after payment confirmation.
   • Customized wigs may require additional processing time, and the estimated timeframe will be communicated during the ordering process.

2. Shipping Methods:

   • We provide standard shipping for all orders.
   • Our shipping carriers are selected based on reliable service and efficient delivery.

3. Shipping Timeframe:

   • Standard shipping generally takes 5-7 business days for domestic orders.
   • Please note that shipping times may vary depending on the destination and any unforeseen circumstances that may arise during transit.

4. Shipping Charges:

   • The cost of shipping is calculated based on the weight and dimensions of the package, as well as the destination.
   • Shipping charges will be displayed during the checkout process, allowing you to review the total cost before finalizing your order.

5. Tracking Information:

   • Once your order is shipped, you will receive a confirmation email containing a tracking number.
   • You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

6. Shipping Restrictions:

   • Currently, we only offer shipping within the United States.
   • We are unable to ship to P.O. boxes, APO/FPO addresses, or international destinations.

Please note that during peak seasons or holidays, there may be slight delays in shipping due to increased order volumes. We strive to fulfill orders promptly and keep you informed of any changes or delays that may occur.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every aspect of your Chavie Russell Wigs experience.